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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes! At Satya Collection, we guarantee that you will receive the exact product shown in the pictures. All our product images are taken in-house to ensure what you see is what you get. We are committed to maintaining quality and authenticity in every piece we offer.

Do you offer island-wide delivery?

Yes, we offer fast and reliable island-wide delivery across Sri Lanka. No matter where you are, we’ll make sure your order reaches you safely and on time.

How can I place an order?

You can place your order directly through our website or by contacting us via WhatsApp or Instagram. Just send us the product details, your size, and delivery information — we’ll handle the rest!

Can I exchange my product if the size doesn’t fit?

Of course! If the size isn’t right, we’re happy to assist with an exchange, provided the item is unused and in its original condition. Just contact us within 3 days of receiving your order for assistance.

What payment methods do you accept?

We accept Card Payments, Bank Transfers, Koko Pay, and Mintpay for your convenience. Simply choose the payment method that works best for you at checkout.

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